Proposed Invoices - Querying Invoices Submitted via Proptimo Contractor
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If an invoice was submitted via Proptimo Contractor (formerly Blockworx), you can query it with the contractor if it is not correct.
To do this:
- Locate the invoice in the main Proposed Invoices grid and double-click, or click Amend, to open the Proposed Invoice screen.
- Click Query Invoice in the bottom action bar.
- This will open the Proposed Invoice Query screen.
- Enter the query you want to send to the contractor and click Continue.
- The status of the proposed invoice will change to Queried.
- The invoice will now appear on the Queried Invoices area for the contractor to review and resubmit.
- When the contractor responds with a comment or updated invoice, the user that queried the invoice will receive a notification in Core.
- Click into the notification to open the Proposed Invoice.
- If the contractor responds by submitting a new invoice, or resubmits the original invoice with a comment, the invoice will appear as normal as a Submitted invoice on the main Proposed Invoices tab.
- You can now review and accept the invoice following the same steps as before.
See: Queried Invoices for more details on steps required by the contractor.
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