Client Payment Allocations
This article is part of the Client Payments section.
Setting Up Allocations
The Allocations process allocates client payments against charges, based on the priority you decide.
If you do not set priorities, it will allocate payments to the oldest debt first.
Running Allocations
Once you have received client payments, you can run the Allocations process to apply these payments to the charges.
This process should be run regularly to avoid a backlog. The first time you run this process will take longer.
- Navigate to the Clients tab.
- Click Global in the action bar at the bottom.
- Select the Client Payment Allocations tab.
- In the Payment Allocations section at the top, click Allocate.
- This will start the process and allocate all client payments that have not yet been allocated, according to the priority you have set up.
If you need to pause the process, click Stop.
- Once the process has completed, you can check the Allocation Amount column on the Transaction Activity tab on the client accounts to see how much of each payment made has been allocated.

Related Articles
Client Payment Reconciliation
This article is part of the Client Payments section. Find all related articles here: Client Payments Once you’ve recorded payments received in CPL, the next step is to reconcile them. This confirms that what’s recorded in the system matches what ...
Client Payment Import
This article is part of the Imports section. Find all related articles here: Imports The Client Payment Import tool in CPL allows you to upload a file from your bank or provider, so CPL can record payments against the relevant client accounts. ...
System Parameters - Allocation
This article is part of the System Parameters section. Find all related articles here: System Parameters Setting up Allocations allows regular reports to be run on client payments to produce information on what is assumed to have been covered by ...
System Parameters - Creating Payment Type Categories
This article is part of the System Parameters section. Find all related articles here: System Parameters Payment Type Categories are used when setting Payment Types and taking payments through the system. To access the Payment Type Categories ...
Accepting Client Notices
This article is part of the Client Notices section. Find all related articles here: Client Notices Once you are happy that your prelist is correct, you need to accept your Client Notices before you can send out letters. Change Credit Control Statuses ...