Managing Property Floats via Manual Requests
This article is part of the Property Floats section.
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The manual float request method does not automatically charge clients for floats. No system option is enabled in this process. Instead, you request payment directly, such as by sending a letter. Once the payment is received, you process it in CPL manually.
Managing Floats Manually
- Ensure the correct Float Payable amount is recorded against the property.
- The outstanding float amount appears in the top pin panel on the client account:
- Request payment, e.g. via a welcome letter.
- Once the client pays, record the payment as a Float Amount Transaction in the Daily Posting screen:
- If paid via credit card, BACS or Direct Debit, use Transfer Funds to allocate it to the Client Float. To do this, right-click on a client in the main grid:
Charging Floats on Invoices
- If float settings are disabled, no float charge appears on invoices.
- Ticking Float Recoverable in the Development Master screen ensures the float charge appears at the bottom of every invoice until paid, even though it's not a standard charge:
If a client pays via credit card through the Client Web Portal, the payment covers outstanding balances first, with any leftover applied to the float.
Managing Unpaid Floats
- The Sue for Float setting in the Development Master screen enables outstanding floats to be included in reminders and client notices:
- If automatic float charging is off and Sue for Float is enabled, unpaid floats will be included in reminders and notices:
This setting is only relevant when automatic float charging is disabled. Otherwise, the float amount is included in the client balance. Learn more about this option here.
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