There are different subscription options available. These are based on the number of invoices you send to property management companies you are linked with through Blockworx.
This article will guide you through the process of selecting the most suitable plan for your company and going through the sign-up process.
It will also cover how to access your subscription history and the process of upgrading your subscription plan.
Changing Your Proptimo Contractor Subscription Plan
You can return to the Subscription tab at any time if you would like to change your plan.
If, for example, you find that you are being charged for additional invoices every month on top of the plan you selected you may wish to move to a plan with more invoices included.
Follow the steps below to do this:
- In the Admin area click on the Subscription tab.
- Your current subscription plan will be displayed towards the top of the tab.
- Scroll down to the Upgrade your subscription area and click to select the plan you would like to upgrade to.
- Once you have clicked to highlight it, the orange Upgrade button will appear at the bottom of the screen. Click on this button to confirm you would like to upgrade.
- This will open a confirmation window where you will be asked to click OK to accept the terms and conditions.
- As you have already entered all of your details previously for the GoCardless Direct Debit plan for your subscription, this will be upgraded without you having to enter these details again.
- Clicking on OK on the confirmation screen will take you directly to the success message to confirm the details of the plan you have selected to upgrade to.
- There will be no additional sign-up fee and you will be charged the new monthly subscription plan amount on your next invoice.
Your Subscription History
Once you have signed up to a Subscription Plan and DD agreement, you can access your monthly subscription invoices at any point in the Subscription History tab.
There will be a record of every invoice for your subscription in this tab.
- Head to the Admin area and click on the Subscription History tab.
- This tab will list every invoice which has been issued for the subscription plan you have selected.
- You will note it lists the Goods and VAT amounts for each invoice and the Status which will let you know when it has been paid.
- There is also an option to view and download each invoice.
- To do this, click on the orange Actions button to the left of an individual invoice. This will offer you the option to download an individual invoice.
- Click on the Download Invoice button and the file will download for you to be able to view or save this to your computer.
- Information on when the Direct Debit payment was taken will be included on every invoice.
- The invoice will display the quantity of chargeable actions with the rate per job.
- Please note that the invoice numbers are internally generated Contractor numbers.