This article is part of the User Management section.

Find all related articles here:

User Management

 

Introduction

To keep you up to date and make sure that you don’t miss anything related to your account, Blockworx can send out email notifications as well as notifications in your Blockworx App. Notifications can be configured by administrators for users and by users themselves.

This article will outline the steps required for administrators to set these up and also how they can be configured by individual users.

Configuring Notifications as an Administrator for Users in your Company

1. To get started with this, click on the ADMIN link from the Blockworx header.
   
   
2. Click on the Users tab inside the Admin area.
   The Users tab will display a list of your users, their contact information, the User Groups they belong to and whether or not their user profile is currently active or has been deleted.
   You cannot create a user from this screen. This is done on the User Groups screen and is covered in the Creating and Managing User Groups article.
   
   
3. When you click on an individual user, this will take you to their User Details screen. This will list their contact information on the left-hand side and a list of their existing User Permissions and the user groups they are members of on the right.
   You can update their contact details in this screen. Remember to click on the Update Details button if you have done this.
   Please note that you can use the Delete User button to delete a user from your Blockworx account at the top of this screen.
   Beneath these sections, at the bottom of the screen is a Notification Settings area for the selected user.
   
   
4. There are four sets of notification settings with App and Email options available for you to set as an Administrator against each user:
   
   
   
   All eight of the options can be set individually to suit your preference.
   Placing a tick in the any of the boxes will allow the user to receive that notification.
   If you make a change, don’t forget to click on the green Update Notification Settings button under the options.

Please note that individual users in your company can also make changes to their own Notification Settings no matter what you have already set for them.

Setting Your Own Notifications

You can configure your own notification settings to receive emails and notifications in your Blockworx app.

The Notification Settings are located in your User Profile area in the Blockworx Web Portal.

Follow the steps below to access this:

1. Click on the drop-down arrow to the right of your username in the top-right corner of the Blockworx Header.
   
   
   
   
2. Click on the Profile link in the menu which appears.
   This will take you to your Profile details in Blockworx.
   At the top of the screen you will see the User Details currently set for you and the User Permissions assigned to you.
   If you scroll further down in this screen, you will see that there are two sections below for your Notification Settings and a Change Password option.
   
   
3. Placing a tick in the any of the boxes will allow you to receive that type of notification.
   You can set all 8 of the options individually to suit you.
   You can click in the box to remove the tick in order to prevent notifications being sent.

  If you make any changes to your notification settings, remember to click on the green Update Notification Settings button.

 

You can return to this section of your profile to change your settings whenever you wish.

Please note that App notifications being able to be received will depend on any general settings you have applied on your mobile device.