This article is part of the Client Payments section.

Find all related articles here:

Client Payments

 

Open the Daily Posting screen

1. Navigate to the main Clients tab and click the Payments icon in the blue action bar:
   
   
   

If your system is set to display multiple clients when you click on the main Clients tab, the first client in the grid will be automatically highlighted. 

You can select a different client if needed. When you click Payments, the Daily Posting screen will open for the selected client.

If your system does not automatically display clients when you open the Clients tab, you can click Payments and select a client from the Account Number drop-down.

Alternatively, you can search for a client in the grid, click Payments, and the screen will open for that client.

1. If a client’s account is open, you can find the Payments icon in the pin panel:
   
   
   
   
2. Click either option to open the Daily Posting for Client Account screen.

Enter Payment Details

1. Ensure the correct client is displayed in the Account Number field.
   
   
1. To search for an account number, client name, URN or balance, click the binoculars icon.
   
   
2. From the search results, highlight the desired client, then either select Open Client to view their record or click Select to choose that client:
   
   
   
   
2. Select the Date when the payment was received. If you received a cheque earlier, you can backdate the entry to match the actual payment date:
   
   
   
   
3. The Post Amount field defaults to the client’s outstanding balance. Adjust this if needed to match the actual payment received:
   
   
   
   
4. Choose the appropriate Payment Type for the transaction:
   
   
   

Float Payments

1. If you are taking a payment and want all or part of it to cover an outstanding float, decide how much should go towards the balance and how much should go towards the float.
   
   
2. Enter the portion of the payment meant for the balance in the Post Amount field. Enter the portion meant for the float in the Float Amount field:
   
   
   
   
3. The Total field will automatically sum these amounts:
   
   
   
   

Instalment Payments

1. If an instalment plan is set up on the Credit Control tab of the client account, you can apply a payment to it.
   
   
2. Click View Instalment to see the list of instalments.
   
   
3. Tick the Paid box next to an instalment and click Close to automatically set the Post Amount:
   
   
   
   
4. Click Post to mark the instalment as paid and remove it from the list.

Payment for a Proposed Work or Court Ledger

1. If the payment (or part of it) is for a proposed work, click the three dots next to Proposed Works:
   
   
   
   
2. A list of proposed works associated with the client will appear. Tick the relevant items to register payment for them and click OK:
   
   
   
   
3. The selected amount will be listed under Proposed Works and added to the total payment:
   
   
   
   
4. Payments to a Court Ledger can be added in a similar way:
   
   
   

A Proposed Works payment does not reduce the client’s outstanding balance.

Instead, the funds are held separately in the Proposed Works nominal until they are released in the Proposed Work.

Finalising the Payment

1. The Dr/Cr field defaults to Cr for payments, as they reduce the client’s outstanding balance.
   
   
2. To reverse a payment or make an adjustment, change this to Dr. For instance, if a direct debit payment failed, you can use Dr to re-add the amount to the client’s balance.
   
   
3. Once all details are correct, click Post to register the payment:
   
   
   

If the system option "Zero Fields After Payment Posting" is enabled, the values you entered will reset to 0 after posting the payment.

If the system option "Refresh Client Details After Payment" is enabled, the client details will automatically refresh from the database after posting the payment.

Additional Options

1. Use the telephone and email icons to update client contact details if they provide new information while making a payment:
   
   
   
   
2. If you have additional payments to post for other clients:
   
   
1. Click All to open a drop-down menu and select additional clients or use the binoculars icon to search for a client by other details, as described above.
   
   
2. Select the client and proceed with their payment entry.